Thames Water launches appeal for permission to raise bills even higher
Struggling firm to appeal to competition watchdog to hike fees by more than Ofwat-approved 35% over next five years
Thames Water is to appeal to the UK’s competition regulator to be allowed to raise customers’ bills over the next five years even higher than previously granted, prompting a furious reaction from campaigners.
The water company, which serves 16 million customers in London and south-east England, will ask the Competition and Markets Authority (CMA) for permission to raise bills from 2025 to 2030 by more than the 35% the water regulator for England and Wales, Ofwat, approved last year.
Thames Water, which is on the verge of financial collapse, had wanted to raise bills by 59% over the next five years. It said on Friday morning its board had concluded that Ofwat’s final determination would not allow the investment and improvement needed to improve its services.
The move was swiftly criticised by clean water campaigners. Feargal Sharkey, the former lead singer of the Undertones, said Thames was showing “two fingers to customers” by seeking even higher bills, having “dumped billions of litres of sewage into rivers” and extracted too much water from chalk streams.
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Article continues at https://www.theguardian.com/business/2025/feb/14/thames-water-launches-appeal-for-permission-to-raise-bills-even-higher
