Low water levels at Baitings Reservoir in Ripponden in June after dry weather exposed a 14th-century packhorse bridge. Photograph: Adam Vaughan/EPA
Government and water companies are devising emergency plans for worst water shortage in decades
Water companies and the government are drawing up emergency plans for a drought next year more extreme than we have seen in decades.
Executives at one major water company told the Guardian they were extremely concerned about the prospect of a winter with lower than average rainfall, which the Met Office’s long-term forecast says is likely. They said if this happened, the water shortfall would mean taking drastic water use curtailment measures “going beyond hosepipe bans”.
Droughts are usually multi-year events. While much of England went into drought this summer, with hosepipe bans across large swathes of the country, things were not as bad as they could have been because it had been a rainy autumn and winter the year before. This meant reservoirs were full and that groundwater – storage of water under the soil – was charged up.
But months of record dry weather meant a lot of that water was used, and it has not been replaced, despite roughly average September and October rainfall. Average reservoir storage is at 63.3% compared with the average of 76% for this time of year. Ardingly, in West Sussex, and Clatworthy and Wimbleball in Somerset, are below 30%.
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A tanker pumps out excess sewage from the Lightlands Lane sewage pumping station in Cookham, Berskhire which flooded after recent heavy rainfall, January 10, 2024
Water companies record worst-ever environmental performance in England as serious pollution incidents increase by 60% in 2024, Environment Agency finds
EMBATTLED water companies have recorded their worst-ever environmental performance in England, with serious pollution incidents up 60 per cent last year, data from the Environment Agency revealed yesterday.
Thames Water, Southern Water and Yorkshire Water were responsible for 81 per cent of all serious incidents, while Thames Water alone saw cases more than double.
Northumbrian and Wessex Water were the only companies with none.
The agency said only Severn Trent achieved the top four-star rating for 2024, while all nine water and sewage firms in England collectively earned just 19 out of a possible 36 stars — the lowest since the annual performance system began in 2011.
The regulator said the decline marked the end of over a decade of gradual improvement.
Serious pollution incidents causing significant environmental harm rose to 75, their highest since 2013.
The agency partly blamed extreme weather, which strained ageing infrastructure, but said “this is never an excuse.”
It also cited long-term underinvestment and poor maintenance.
April 2023 Surfers Against Sewage and Extinction Rebellion protests in St Agnes, Perranporth, Truro and Charlestown which unveiled spoof Blue Plaques to the MPs and Conservative Government who allowed raw sewage to be dumped in the sea (Image: Surfers Against Sewage)
Nicola Shaw received remuneration from Kelda Holdings as well as Yorkshire Water. Photograph: Graham Turner/The Guardian
Company says extra payments relating to work for Kelda Holdings were covered by shareholders not billpayers
The boss of Yorkshire Water, one of Britain’s biggest water suppliers, has received £1.3m in previously undisclosed extra pay since 2023 via an offshore parent company, the Guardian can reveal.
Nicola Shaw received £660,000 from Yorkshire Water’s Jersey-registered parent company, Kelda Holdings, in the 2023-24 and the 2024-25 financial years. The size of the fees was not disclosed in the annual report of the regulated subsidiary, Yorkshire Water Services.
The utility company at first refused to detail the pay Kelda Holdings had awarded Shaw, saying the parent company was a “private entity registered in Jersey and subject to separate disclosure frameworks”. Only after the Guardian raised questions about the ability of MPs and bill payers to scrutinise the pay awarded did the company reveal the amount of the two payments.
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Gary Carter, the national officer for GMB, a union representing water workers, said: “This is another case of water companies not listening to the outrage and concerns of the public over the payment of unjustifiable salaries.
“The fact that this salary is hidden and not transparent just further undermines the reputation of water companies. This sort of behaviour has got to end.”
April 2023 Surfers Against Sewage and Extinction Rebellion protests in St Agnes, Perranporth, Truro and Charlestown which unveiled spoof Blue Plaques to the MPs and Conservative Government who allowed raw sewage to be dumped in the sea (Image: Surfers Against Sewage)
England’s privatised water industry may one day be considered a textbook case study of failed corporate responsibility, regulation and governance. The Cunliffe review, the recent report into England’s privatised water industry, concluded that the financial regulator, OfWat, needs to be disbanded and a new water regulator will be introduced.
For that to work effectively, better pollution monitoring and more clearly defined pollution incident criteria are essential. While politicians and water companies have claimed to be reducing pollution incidences, they might not strictly be tackling sources of pollution, so communications must be carefully scrutinised for disinformation.
The UK’s environment minister Steve Reed MP has described the water industry as “broken”. The public have rising water bills. Water companies owe over £60 billion in debts and have left the country with uncertain water security in the face of climate change.
The Environment Agency (EA) in England recently announced that serious pollution incidents in 2024 rose by 60% to 75 from 47 in the previous year. The EA classifies pollution incidents using a four-point scale called the common incident classification scheme. Trained EA officers consider the evidence reported via their incident hotline to assess its credibility and severity.
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Category 1 is for major incidents, 2 for significant, 3 for minor incidents and 4 for no impact. Category 1 and 2 typically involve visible signs of dead fish floating. For salmon, if more than 10 adult or 100 young fish are dead, this is category 1. With fewer than ten adult and 100 young fish dead, it’s category 2.
No dead fish, no serious problem? The EA can also record damage on protected habitats as “pollution incidents” but these are harder to substantiate without investigative research that takes time and money.
Last year, more than 450,000 sewage discharges were recorded by event duration monitors. These are devices fitted to the end of overflow pipes that indicate when and for how long they have been discharging.
These discharges represent 3.6 million hours of untreated sewage going into our rivers and coasts. These contain chemical contaminants including pharmaceuticals, detergents and human pathogens. Only 75 incidents were recorded as serious or significant in 2024. Another 2,726 were classed as minor.
So lots of sewage discharges are not being classified as pollution incidents, despite containing pollutants. The EA advises its investigating officers to “record substantiated incidents that result in no environmental impact, or where the impact cannot be confirmed, as a category 4”.
The EA has been criticised for turning up late to 74% of category 1 and 2 pollution incidents and for being pressured to ignore low-level pollution – all claims that they have denied. However, they admit they are constrained by finances. Any new regulator must be adequately resourced and independent.
Pollution isn’t always classified as an official pollution incident. YueStock/Shutterstock
In their recent report into pollution incidences, the EA states that they respond to all category 1 and 2 (serious and significant) water industry incidents and will be increasing their attendance at category 3 (minor) incidents. They highlight that more inspections will identify more issues. This shows some acceptance that the more incidents they attend, the more would be substantiated or recorded appropriately.
Most sewage discharges would not have been reported to, or recorded by, the EA as pollution incidents because they were permitted discharges from combined stormwater overflows. Water companies are allowed to discharge untreated wastewater under exceptional rainfall or snowfall conditions to prevent sewage backing up through the pipes.
Extra water flow in rivers from rainfall is meant to dilute chemical contaminants in wastewater. However, some discharges can last days or weeks. The EA is currently investigating whether water companies have been breaching their permits and discharging untreated wastewater when there is low or even no rainfall.
What counts as pollution?
The UN classifies pollution as “presence of substances and energy (for example, light and heat) in environmental media (air, water, land) whose nature, location, or quantity produces undesirable environmental effects”. This definition differs markedly from the EA’s working definition of pollution incidents.
Many sewage discharges containing low concentrations of pollutants won’t kill fish but might still be harmful to fish larvae or small insects, for example.
However, the broad picture from EA data is that invertebrate communities at least are in a better state than they were three decades ago before wastewater treatment plants were upgraded following the EU’s Urban Wastewater Directive.
Some pollutants bioaccumulate through the food chain, so they become concentrated in top predators such as orcas. Some chemicals mimic reproductive hormones even in low concentrations and can feminise fish, for example. High levels of nutrients from agriculture and sewage in rivers can cause fungal diseases in seagrass meadows.
Other families of chemicals build up in wildlife and people, such as persistent “forever chemicals”, much of which comes from wastewater discharges. Continued discharges of antibiotics into waterways might not be classified as pollution incidents but still pose a substantial risk to human and ecosystem health through bacteria developing antibiotic resistance.
The government has just committed to cut sewage pollution by 50% by December 2029 based on 2024 data. But it’s not yet clear whether these involve cutting the frequency of discharges, the duration or both.
This data could also be manipulated so that a large number of small discharges can be consolidated into one official discharge event. Currently, the volume of discharges from stormwater overflows isn’t known. Without this vital data we can’t ascertain the risk posed by their contaminants.
A worker from Thames Water delivering a temporary water supply from a tanker to the village of Northend in Oxfordshire
THAMES Water’s record fines for sewage spills and improper dividends only underline our inability to hold water companies to account.
Water regulator Ofwat is hardly blameless when it comes to the supplier’s crippling debts, amassed by unscrupulous transnational corporations to shower their shareholders in cash — safe in the knowledge that when an essential service goes bust, it’s the British public that foots the bill.
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Ofwat is a captured regulator, and not just because chairman Iain Coucher (who made a fortune in another publicly subsidised privatised service, the railway, and who has named his extensive Sound of Jura estate Iainland) has been caught enjoying the hospitality of the water companies (as has Steve Reed).
Its negotiations with water firms on price hikes have allowed steep rises in household bills despite the rotten state of the network, which they say they have to pay to repair, being the direct result of their own mismanagement.
As Weston has himself made clear before parliamentary committees, making a privatised water firm pay for its crimes will simply see investors pull out, forcing the government to rescue it. Fines for bad behaviour are just one of the recognised business costs they weigh against the greater cost of water companies investing in infrastructure and repairs, or delivering a value-for-money service.
Designing elaborate regulatory regimes to stop capitalists behaving like capitalists hasn’t worked any better for water than it has for energy. It’s a con, and the only way to ensure our water supply is managed in the public interest is to take it into public hands.